They were telling me things that I have already tried and then they asked for me to send them certain files so they could "Look at them to see the problem." I sent the specific files that were asked, and I was completely ghosted. I then took the long endurance of contacting Steelseries support, which went about as well as you'd think it would. I then tried getting help on the official Steelseries reddit and I didn't get much help there. I first tried fixing it myself by doing a clean reinstall of the software and nothing fixed. I am forced to update the software about a couple months ago and the update is done and my mouse (Rival 710)'s DPI is incredibly high (I typically use the mouse on 700 dpi, with this weird change, it feels around 9000-10000 DPI.) I tried changing every thing about the DPI/CPI and nothing would change, would stay at this very high set DPI no matter what the DPI dials were at. But less about that and more onto my issue. For more details, you can see our full changelog here.Goodmorning / Goodafternoon to anybody reading this thread, this is my first time ever making a thread on this page so please bare with me! To get to the point, if you are not aware already, Steelseries made a huge update to their Engine 3 software and rebranded it as "Steelseries GG". This update revamps our Click Latency test and results in changes to test results. We've converted this review to Test Bench 1.1. We've updated the text to reflect our new results in various sections, including the Click Latency test box, Usages, Introduction, and other locations where we discuss click latency. We've updated this review to Test Bench 1.1, which revamped our click latency test methodology. For more details, you can see our complete changelog here. This update simplifies our Weight test and expands on our CPI test from Test Bench 1.1, resulting in changes to test results in both sections. We've converted this review to Test Bench 1.2. We've added or modified some of the text in this article to clarify these changes. For more information, you can check out our full changelog here.įollowing the update to Test Bench 1.2, some of our test results have changed within both the Weight and CPI sections. This update adds a new Sensor Latency test and makes minor changes to several of our existing tests, resulting in test result changes in several sections. We've converted this review to Test Bench 1.3.
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